Frequently Asked Questions
Q. What are your hours of operation?
A.
Monday 9am - 9pm
Tuesday & Thursday 9am - 1pm & 5pm - 9pm (closed from 1-5pm)
Wednesday 9am - 8pm
Friday* Closed
Saturday 10am - 4pm
Sunday 1-6pm
*Personal Training,, Massages & Parties are by appointment and may be scheduled outside of our regular hours of operation.
Q. What should I wear to Class?
A. For Pole & Chair Classses
Heels are recommended as they enhance the workout and make your legs look amazing, but barefeet or socks are OK too. Heels should have a rubber sole and an ankle strap. (we have the heels for sale if you need them)
For the chair class, wear comfortable workout clothing.
For the pole class, wear shorts & tank top. No long pants or capris as it makes it challenging to perform pole tricks.
**NO excessive lotions and ABSOLUTELY no hand jewelry (ie. watches, bracelets, rings) should be worn during any pole classes or pole parties.
For Zumba, ABsoGLUTEly, Hip Hop Fitness, Cardio Kickboxing, CardioFit
Comfortable workout clothing and sneakers
For Belly Dancing, Hula HoopFit and Sexy Flexy
Comfortable workout clothing and barefeet or socks and a yoga mat for Sexy Flexy if you have one...we do sell them, if needed.
Q. What should I bring?
A. You may want to bring a yoga mat for the flex or chair class and a bottle of water, however both will be available to be purchased as needed. Also, bring a friend as it makes the class that much more fun.
Q. Do I need to reserve a space in class?
A. Reservations are recommended but not required. Members and Class Card Holders may use our Online Reservation Schedule to reserve or cancel spaces in classes in alignment with our reservation and cancellation policy. To use our online schedule click on the link below. All others may make reservations by contacting the studio at 757-437-7070.
Reservation Policy - Members and Multiple Class Card Holders may reserve space in class. For ESTEEM Members reservations will open up 4* business days in advance and for all others, reservations will open 3 business days in advance of a scheduled class. Non-members may reserve space in class with non-refundable payment in advance. Walk-Ins will be taken on a first come - first serve basis until available spaces are filled in classes. There are a limited number of spaces in each class. (The online scheduler will only open up reservations 3 days in advance. *ESTEEM Members may still reserve 4 days in advance of a Class by calling the studio.)
"Late Cancel/No Show" Policy - Because there are limited spaces in each class, if you make a reservation and are unable to make it, we ask that you please be respectful to others that want to take classes by calling and letting us know that you won't make it. Failure to contact us prior to the start of the class with at least 3 hours notice will be considered a "Late Cancel"/ "No Show" and will result in the following:
- Multiple Class Card Holders: Forfeiture of class
- ESTEEM Members: $10 Late Cancel/ No Show Fee*
If you are running late, please contact us to let us know that you are on your way and we will hold your spot for up to 10 minutes. (Excessive Late Cancels/ "No Shows" may result in reservation privileges being revoked)
*Accumulated fees will be collected with monthly dues on contracted due date OR on the 15th of each month for those members who do not have monthly dues (i.e. 1 month members or paid in full memberships). Failure to pay associated fees may result in suspension of membership and/or reservation privileges being revoked.
Q. Is there an age requirement?
A. Our classes are available to those of all ages, 18-80. However, we do require that you be at least 18 years of age or have a parent or legal guardian attend with you.
Q. Do you offer ChildCare?
A. We began to offer childcare on a trial basis on 10/4/2010, however, based on our evaluation of the usage over a 3 1/2 month period of time it has been determined that the need for ChildCare is not there. So, it has been decided that Tuesday 1/18/11 will be the last day that ChildCare will be available at ESTEEM Fitness.
Should you have additional questions, please feel free to contact us via phone at 757-437-7070 or use the form on the Contact Us page.
"Self-esteem is as necessary to the spirit as food is to the body."
~ Dr. Maxwell Maltz
535 N Birdneck Rd Virginia Beach, VA 23451
757.437.7070
535 N Birdneck Rd, Virginia Beach, VA 23451
